Welcome to Babies Parent! This Shipping Policy outlines everything you need to know about our shipping processes, rates, and timelines. Our goal is to provide a seamless and transparent shipping experience for all our customers.
Processing Times
At Babies Parent, we strive to process all orders quickly and efficiently.
- Orders are processed within 1-2 business days after purchase.
- Orders placed after 12 PM (local time) will be processed the next business day.
- Please note that orders are not processed or shipped on weekends or holidays.
In peak periods, processing times may be slightly extended. Rest assured, we’ll keep you informed of any delays.
Shipping Methods and Carriers
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Reliable and cost-effective delivery.
- Expedited Shipping: Faster delivery for your urgent needs.
We partner with trusted carriers such as USPS, UPS, and FedEx to ensure timely and safe delivery of your items.
Shipping Rates
Shipping costs are calculated based on the weight, dimensions, and destination of your order.
- Flat Rate Shipping: A fixed rate for standard shipping.
- Free Shipping: Available for all orders
Note: Shipping and delivery in the USA area only
Delivery Times
The estimated delivery times depend on the shipping method selected at checkout:
- Transit time (days): 3-5 ( delivery time)
- Shipping cost: free ship
Please note that delivery times may be affected by external factors such as weather, holidays, or carrier delays.
Shipping Locations
Babies Parent proudly ships to customers in the following regions:
- Domestic Shipping: All 50 U.S. states, including Hawaii and Alaska.
Note: We currently only ship within the USA.
Tracking Orders
Once your order is shipped, you’ll receive an email confirmation containing your tracking number.
- Access Track order of Babies Parent to monitor your package’s journey.
- For updates or assistance with tracking, contact us at [email protected] or 206-223-6410
Lost or Delayed Shipments
While we work hard to ensure timely delivery, unexpected issues can occasionally arise.
- If your package is delayed or hasn’t arrived within the estimated timeframe, please email us at [email protected]
- For lost shipments, we’ll work with the carrier to resolve the issue and, if necessary, arrange for a replacement.
Returns and Exchanges
If you’re not satisfied with your purchase, we’re here to help!
Please refer to our Returns & Exchanges Policy for more details on how to initiate a return or exchange.
Contact Us
If you have any questions or concerns about your order, our friendly support team is ready to assist.
- Email: [email protected]
- Phone: 206-223-6410
- Address: 4427 55th Ave NE, Seattle, WA 98105
- Hours: Monday–Friday, 9 AM–5 PM (local time)
We appreciate your trust in Babies Parent and look forward to supporting you every step of the way!
Need help with your order? Contact us today at [email protected]!